THE MARKETING FORUM

An interactive forum for marketers to share their marketing hints, tips, creative ideas, and success stories.

Sunday, January 22, 2012

Engagement is the Key to an Effective Press Release Strategy

Content is at the heart of a well-executed press release. But engagement is even more important. Since you are now able to interact directly with your target audience with online press releases, you'll want to push them to take action. So, set a goal for each press release. It could be to sell your product, generate leads, get people to sign-up for your announcements, etc. You can easily drive the reader to an e-commerce site, a "contact us" form, or a donate link if you're a non-profit organization. Sending out press releases on a regular basis lends credibility to your company and your products. It can show your expertise and show that you are a trusted resource.

So, how do you drive people to your website with a press release? It's pretty easy but it must be executed well. For example, if you put out a press release about a new eNewsletter that you have developed, direct the reader to a landing page that provides more information on the newsletter. You can even send them to archived issues in case they may want to see the types of content before signing up. Be sure you have a sign-up form on your landing page to make it easy for the reader to get more information or to make a decision to join your mailing list.
Whatever you are offering to the reader, make sure it is something of value, for example, awhite paper, online demo, or a trial offer.

No matter how great you think your press release is, make sure you measure the results. You can use web metrics and some of the online distribution services also offer reports. Continually tweak and evaluate what you did right and what you did wrong. That's the only way you'll improve your content selection and ensure that you are providing information that your readers crave.

About the Author
Sheila T. Brann is an entrepreneur, author, speaker, business owner, and marketing coach. She specializes in Marketing and Strategic Planning and has over 20 years of business-to-business marketing experience. She is the Founder and President of KIWI Communications, Inc., a full-service marketing, advertising, public relations, and social media consulting firm that specializes in the biotech, life sciences, medical device, and high-tech industries.

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Sunday, January 15, 2012

Tips to Help You Publish Your Press Releases Online

Now that you've written your press release, added keywords to the content, included some links to landing pages, and optimized your press release for search engines ... now it's time to publish your press release. So, how do you do that?

Well, there are a number of options available. Here is a list of a few distribution services for your consideration:
Your press release will be sent to numerous online news services such as Yahoo! or Google. Most services will also reach industry Web sites. Each of these services offers different pricing for different levels of service, geographic area, industries, etc. So, check with the distribution service of your choice to find out what each of them offers.

Be aware that with online press releases, the rule of thumb is that there is a 28-day news cycle. In other words, once a story is past 28 days old, your press release most likely will not be found in the results pages of the search engines. However, that doesn't mean that no one is viewing your press release. I've used PR Web for several press releases and even a year later I've still gotten additional views since the press release remained on the PR Web website. I also use the PR Web RSS URL that was given to me for my account and list it on my emails and other literature that I use to promote my company, So, check with your distribution service to understand their specific limitations.

Most of the online press release distribution services allow you to add images, videos, and links to other sites. So, rather than just a static text press release that was the norm years ago, you can actually engage your audience with your press release. This makes the content more interesting to your audience and you can track who clicks on to those links or who views your video.

Besides using an outside distribution service, make sure you post your press releases to your website. You may want to create a press room or news release section so you can keep your PR lie as long as you feel it is appropriate. Search engines will crawl your website and find the content. So, make sure your press releases include keyword-rich content so that you will receive higher rankings on the search engines.

So, try using an online press distribution service this year. You'll be surprised at the great results you'll get.

About the Author
Sheila T. Brann is an entrepreneur, author, speaker, business owner, and marketing coach. She specialized in Marketing and Strategic Planning and has over 20 years of business-to-business marketing experience. She is the Founder and President of KIWI Communications, Inc., a full service marketing, advertising, public relations, and social media consulting firm that specialized in the biotech, life sciences, medical device, and high-tech industries.

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Sunday, January 8, 2012

Part 2: 12 New Year's Resolutions: Marketing Commitments for a Successful Year

Last week we gave you 6 resolutions to help you achieve marketing success in 2012. Here are the remaining 6 resolutions. We hope you enjoy the read.

Resolution No. 7: Keep your marketing programs consistent.
When budgets were drastically reduced last year, many companies chaotically implemented their marketing programs or didn't follow through on planned events. Marketing is only successful when your efforts are consistent. For example, don't just place an advertisement once and expect great results. You'll need to place that same ad several times in the same journal in order for it to be effective. Another example...don't send out one press release and expect positive results. In other words, don't just do one thing once and expect great results. I hear it all the time. "I tried that once and it didn't work." Whenever I hear that statement I know it was due to an inconsistency problem ... and not the fact that the marketing efforts didn't work. Consistency is the name of the game. On the other hand, doing the same tactic over and over again just because "we've always done it that way" is not a good idea either. That's the definition of insanity... that is, doing the same thing over and over again and expecting different results. Which, takes us to the next resolution.

Resolution No. 8: Measure the effectiveness of your marketing programs.
There is really no excuse to not have measurement tools in place these days. Now with Google Analytics and other such tools, it is much easier to measure your online marketing campaigns. You also have tools such as Marketo and other lead nurturing tools you can keep track of your prospects' interests. You can see how much traffic you generated to your website before and after a campaign and compare the results. Data mining software is also readily available which allows you to capture important information about your prospects.

Resolution No. 9: Keep on the pulse of your competition.
Do you really know who your competitors are and what they are selling? Try to gain competitive intelligence through various industry-sponsored marketing research. If you have the budget, hire a marketing research expert to conduct a customized research project for you. There are a few companies out there who can do smaller research projects for under $5,000. It may be worth the money and the time to budget for this type of research. Not only will it help you with your product development efforts but it also can help you position your products in the marketplace. The end result is it will help you clearly articulate your branding message to your customers and prospects.

Resolution No. 10: Review your trade show activities.
Are you getting the most out of your trade shows? So many companies just set up their booth and wing it and hope that customers will show up and be curious about their products. To really get the most out of this tactic, you need to promote your attendance using several types of communications media. First of all, send out an e-blast to all of your customers who will likely attend the show and let them know your booth number and what you will be showing. Purchase the pre-show registration list and send out a direct mailer with a coupon redeemable for something of value to your audience when they visit your booth. And, don't forget a press kit. Many of the technical trade shows now encourage the trade press to attend and cover their conference.

Resolution No. 11: Stay in touch with your existing customers.
We get so involved in chasing new prospects that we sometimes forget about our existing customer base. It is far easier to sell to someone who has already purchased from you and who likes your products than to sell to someone who doesn't know anything about you. They'll tell someone, and they'll tell someone, and so on, and so on, and so on. This is called viral marketing, word-of-mouth marketing or referral marketing. It's the best way to gain new customers. One great way to stay in touch with existing customers is through eNewsletters. They are very easy to produce and now there are many outsourced companies like Constant Contact who can help you with newsletter templates and maintain your subscribers' list. Commit to sending out at least one eNewsletter per month. This could be in conjunction with a trade show, a new product announcement, or a special event.

Resolution No. 12: Don't forget traditional marketing tactics.
I know I talk a lot about online marketing tactics and social media, but don't forget about some of the traditional ways to market your company. At the very least your company needs a high-quality company overview brochure and then follow-on product brochures. If you offer a lot of products, you may want to produce a complete catalog so that purchasing agents can easily order your products. But, don't forget to add e-commerce to your website to make it easy for customers to order. By digitizing your catalog and uploading it to your website, you can save hundreds of dollars on printing costs. Meld the new technology with the old. Marketing is marketing but we now have new methodologies and media to get the message to our targeted audiences. It's all about how you present your company, creating a consistent message, and consistently delivering that message to your audience.

So, commit to just a few of these resolutions the coming year and you'll have a successful 2012.

About the Author
Sheila T. Brann is an entrepreneur, author, speaker, business owner, and marketing coach. She specializes in Marketing and Strategic Planning and has over 20 years of business-to-business marketing experience. She is the Founder and President of KIWI Communications, Inc., a full-service marketing, advertising, public relations, and social media consulting firm that specializes in the biotech, life sciences, medical device, and high-tech industries.

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Sunday, January 1, 2012

Part 1: 12 New Year's Resolutions: Marketing Commitments for a Successful Year

Now that you’ve had a wonderful holiday, taken some time off from work, communed with your family, and celebrated a bit, I hope, it’s time to head back to work and keep some of those New Year’s resolutions. Now, I’m not talking about those personal resolutions, like losing weight, quitting smoking, or starting an exercise program. Though, those are admirable resolutions to make. I’m talking about making a commitment to your marketing programs this year. Every year when I work with my clients I find that they have good intentions to write and implement a marketing plan and to stick to it. But, something always comes between them and their commitment to achieve their goals and objectives. So, I’m asking you to commit to making steady strides towards meeting or exceeding your marketing goals and expectations. If you can’t keep all 12 resolutions that I share here, then at least try to keep a handful. So, here are your 12 resolutions for a successful 2012.


Resolution No. 1: Formalize your marketing plan.

Now I know what you are thinking. But, it just takes too much time and research to put my marketing plan on paper. I know some of you (and you know who you are) will just meet for cocktails once a year and write your marketing tactics on a napkin. That’s okay, but if you really want to be an industry leader, it’s far more beneficial for you to analyze your products, markets, and distribution channels to come up with a cohesive marketing plan. You should do this at least annually. And before you prepare next year’s plan, may I suggest that you also evaluate last year’s plan insofar as its success in meeting your goals.


Resolution No. 2: Set some marketing goals, sales revenue targets, and overall company goals for 2012.

Don’t have any marketing goals, sales revenue targets, or company goals? Well, that’s a good place to start. What is your company all about? Do you have a mission statement or company philosophy? Where do you want your company to be in one year? Five years? Ten years? Do you want to be No. 1 in your market or industry? If so, what will you need to do to get there?


Resolution No. 3: Step out of your comfort zone and try some new marketing tactics like social media.

So many companies are still wary of social media such as Twitter and Facebook. But many companies have used these services successfully to create a positive image of their company. Don’t be afraid to try new things. You don’t have to commit an inordinate amount of budget, staff or time to these endeavors. But, you should start communicating with your customers and prospects on a regular basis. Social media, blogs, and networking are a great way to push traffic to your Website.


Resolution No. 4: Put a good public relations policy in place.

Public relations is one of the most cost-effective ways to promote your company, but many companies tend to forget this tactic all together. With the onslaught of social media sites, it’s more imperative than ever for you to monitor the Internet for information being said about your company. And, it behooves you to push positive messages to your publics, especially if you are a publicly traded company. Online public relations is a great way to get your message out to hundreds of thousands of key prospects on sites such as Google News and Yahoo! News as well as other people’s blogs.


Resolution No. 5: In addition to public relations, try starting a blog.

It’s a great way to provide interesting articles, information about your products, and to get your customers to interact with you. When your visitors leave comments on your blog, they can offer suggestions for the improvement of a product line or may just want to have a conversation with you. Blogging is also a good way to impart information in small sound bites. Each blog post should be an individual article about a certain topic. Or try developing a series of short articles on a hot topic. If you don’t have your own blog, at least commit yourself to following other blogs in your industry and be an active commentator. Leave your Website URL as part of your commentary. You’ll create back links that will help drive traffic to your Website.


Resolution No. 6: Commit to writing several feature articles this year.

You probably don’t like to write, so you can easily hire a copywriter or a technical writer to help you write those technical or application articles. Better yet, get one of your customers to write an article about your product or application. That’s even better than a testimonial. Most industry trade journal editors are hungry for application articles. Try some of the online ezine Websites, as well. Of course, find an ezine related to your industry or product offerings. Commit to writing at least one article per quarter. This will keep your company’s name top of mind as well as help to drive traffic to your Website. You’ll also establish yourself as an expert in your field.


See next week's article for the remaining 6 marketing resolutions.

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Monday, December 12, 2011

More TIps How to Grow Your Business in 2012

Last week's article talked about how to grow your business in 2012 and we specifically talked about adding keywords to your website, search engine optimization and lead conversions. Here are a few more tips to help you grow your business next year.

Start promoting your content and your company via social media. If you haven't tried Twitter, Facebook or LinkedIn then these three social media sites are a must to promote your business. You can easily promote your blog articles and other content via Twitter. Also join some Groups that target your audience on LinkedIn. Then you can post pertinent information that you think the members of the group will benefit from your expertise. LinkedIn is especially beneficial if you are marketing to B2B companies.

And once you've optimized your website, created some fantastic landing pages, and are now collecting loads of leads, what do you do next? Well, some companies just collect the names and email address and the information lies fallow. Start by segmenting your list and then use lead nurturing to provide specific information that is relevant to that particular segment. Track how many times the lead has visited your site and which offers they clicked on. In other words, follow up on each lead and show them what's in it for them. Why should they continue to follow you?

Send follow-up emails to your lead list and offer something else of value to them. You want to show your expertise in your field and why you are the best company for them to hire versus your competition. And don't forget to measure the response rates of your email marketing programs. See how many people are opening your emails, how many unsubscribe and how many of those people click to your landing pages. Nurturing leads is all about developing a relationship with these people. And they are people, individuals who have a need for your service. So, don't treat them like a number or just a name on a piece of paper, but nurture the relationship so that you will add value to your connections.

And the final tip to grow your business is to analyze the data and keep refining it. This is the step that most of my clients seem to want to avoid but it's the most important step of all. You need to know if all of your efforts were for nought or if certain offers are working better than others. You can start by using Google Analytics on your website. It is a free tool and will help you understand the visitors to your website. So look for missed opportunities and refine your landing pages and offers to create a better fit for your target audience.

So, here's to a great 2012. We wish you much prosperity and success in the New Year.

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We specialize in helping biotechnology, life science, medical device, and high-tech companies develop world-class, multi-faceted marketing programs. We work with companies like Beckman Coulter and Perkin-Elmer to 1) create powerful results-driven marketing tactics, 2) audit media and advertising plans, and 3) develop consistent branding messages. Let us show you how you can easily improve marketing efficiencies, reduce marketing costs, and develop targeted promotional strategies.

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